CGV CGU Devialet

Privacy Policy

  • I. Introduction

    This Privacy Policy describes the way Devialet S.A. (”Devialet” or “us”) collects, uses, stores and discloses the information obtained from the users (“the users” or “you”) of the website (the “Website”). Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it. By using or submitting information to our Website, you are acknowledging and agreeing to this Privacy Policy. If you do not agree with this Privacy Policy, your choice is to not use or submit information to our Website. This Privacy Policy may change from time to time (see “Modifications to this Privacy Policy” below). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

  • II. Use of information

    Devialet may use the information that we collect from you for the following purposes: Improve the service proposed The information you share with us effectively enables us to improve the quality of the services provided by Devialet. Customize the user experience We can use the information you provide us with to clearly grasp how you make use of the services and resources provided on our Website. This can enable us to optimize the Website’s layout to make the user experience as intuitive and straightforward as possible. Improve our Website Using the various comments that you provide us with, we can learn more about the user experience and act on it to improve our products, our services, and the way they are displayed on our Website. Contact our customer base by e-mail Gathering your e-mail addresses allows us to remain in contact with you. As such, we can answer any of your queries and requests. Moreover, if you are willing to subscribe to our newsletter, you will receive e-mails that may include important news about Devialet, updates, information regarding our products and their relevant services, and more. If at any point, you wish to unsubscribe from our newsletter, you can do so using the simple detailed protocol located at the bottom of each e-mail we send. You can also contact us by e-mail at Other We may use your information to resolve disputes, address complaints, and troubleshoot technical problems. We may also use your information to protect our rights or property, or the rights or property of others, carry out our obligations, and comply with applicable laws and regulations.

  • III. The information we collect

    Personal information We may gather the user’s personal information either directly or indirectly. Such information may include the name, e-mail address, the postal address, the phone number, and in some cases, the IP address (Internet Protocol). Non-personal information We may also gather non-personal information of the user when he or she interacts with our Website. Such non-personal information may include the user’s language, gender, internet navigator, computer type, technical information regarding his or her means of connection to our Website, the operating system, the internet provider etc.

  • IV. How we collect information

    We gather information in a variety of ways including but not limited to when a user creates an account on our Website, issues a purchase, fills a form, takes part in a game or a promotion online, participates in various activities on social networks, and when he or she uses a service, resource, or an activity proposed on our Website.

  • V. Cookies

    Our Website can make use of Cookies to improve the user experience. The user’s Internet navigator places cookies on his hard drive to gather a certain set of information used to customize the navigation around our Website, thus enabling certain unique functionalities. The user can configure his or her navigator if he or she wishes not to allow the use of cookies. The user can also choose to be informed when cookies are being used on his computer to further accept them or refuse them. If the user restricts the use of cookies, certain sections of the Website will either not be entirely accessible or completely inaccessible.

  • VI. Social Networks

    If the user chooses to participate in activities proposed by Devialet on a variety of social networks, such as Twitter or Facebook, it is the user’s strict responsibility to review the security and privacy policies of such social networks along with their specific conditions of use.

  • VII. Links towards other Websites

    Throughout your navigation of the Website, you may encounter links redirecting you towards other websites. It is your responsibility to review the conditions of use, privacy and security of such websites, since Devialet is not responsible for such parameters.

  • VIII. Retention of Personal Information

    We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  • IX. How do we protect your information?

    We follow secure codes of practice for gathering, storing, and processing your information. This includes the encryption of sensitive information, the implementation of thorough control for accessing data, and ensuring that alteration, disclosure, destruction and unauthorized access to personal data, usernames, passwords and any other information is prohibited through the use of detailed security measures.

  • X. Sharing your personal information with Third Parties

    Occasionally we transfer the aforementioned personal information to third party partners for the following purposes: to complete an order, to obtain third party help for the Website, to perform surveys and analysis, and other operations in our name. In such a situation, we will share your information with those third parties in accordance with this Privacy Policy to ensure that they remain safe. We may also share your personal information for the following purposes: when we negotiate or enter into a business transaction involving the sale or transfer of all or part of our business or assets, including any merger, financing, acquisition, or bankruptcy transaction or proceeding; to comply with laws and/or respond to lawful requests and legal process, to protect our rights and property, and those of our agents, customers, and others (which may include enforcing our agreements, policies, and terms of use); or in an emergency (including protecting the safety of our employees and agents, our community of users, or any person). Unless clearly outlined in the section above, we will not share your personal information to third parties. We do not sell or disclose information to third parties for their direct marketing purposes.

  • XI. Children Under the Age of 13

    Our Website is not intended for, and we do not knowingly collect personal information from, children under 13 years of age. If we learn that we have collected or received personal information from a child under 13, we will delete that information.

  • XII. Your rights regarding the Data Protection and Freedom Acts

    You are by law allowed to access, modify and delete the personal information we gather from you. You can access your information via the Website, in the section “My account”, or you can directly contact us by e-mail at:

  • XIII. Do Not Track

    Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals.

  • XIII. Modifications to this Privacy Policy

    Devialet is entitled at its sole discretion to update this Privacy Policy at any time. Following the update, the date at the bottom of this Privacy Policy will change, and the updated Privacy Policy will be posted on the Website. If Devialet changes the Privacy Policy in a material way, a notice of the changes will be posted on the Website as well. We strongly encourage users to frequently verify this Privacy Policy to remain aware of any change as to how we handle your personal information.

  • XIII. Contact us

    If you have any questions regarding this Privacy Policy, the practices of our Website, or your interactions with our Website, feel free to contact us at: Devialet Customer Service 6 Rue Ménars 75002 Paris

  • XIII. Privacy Questions

    If you have any questions or concerns about Devialet’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant Devialet Support number for your country.

    Last update: 1 June 2017